ShaunaJungda664
2 years agoCommunity Member
Text missing in course for select Learners
Hello!
There is a slide that has prompts for the Learner to fill out specific information in text fields. Please see below.
There is no issue on the Storyline backend, and I tested the course in both Chrome and Edge. A few learners have already completed the course with no issue.
However, I am getting emails so far from only a couple learners that this is how that prompt appears to them, which obviously keeps them from advancing in the course:
Again, I tested the course in both Chrome and Edge, and those that have experienced an issue appear to be taking the course in Chrome. We have Workday LMS.
Any ideas on what the culprit could be? Thank you!