Forum Discussion
Straight Lines
Crystal,
I can understand your team wanting to know how and why people use SL, and used correctly, that knowledge can help guide future development.
On the other hand, JC is correct, why he uses the tool should not have a lot of bearing on whether it works correctly or not. It's not really a question that he is trying to use a hammer to dig a hole, and can be shown a better way; it is that he's using a shovel, but it only digs holes that are 6' wide, and won't dig an 8" hole. Don't ask why he wants an 8" hole; that line of inquiry is the path to the dark side.
You run the risk of falling into Microsoft's arrogant thought that "If we can train the user to use the tools the way we know is best for them, then we won't have to fix them."
Mind you, I'm not saying you did that, just passing along a friendly warning to be careful not to.