Forum Discussion
Storyline 360 is recording full screen instead of selected window
I am trying to do a screen recording within Articulate Storyline 360, which I have done many times without issue. Today, when I record a screen, it captures the red "selected window" in full screen...
Hi Jen - I don't see any open cases or known issues related to what you're seeing.
Any chance you're working with multiple monitors? Storyline doesn't support multi-monitor recording. If you're using multiple monitors, can you check the suggestions on this page: https://articulate.com/support/article/Storyline-Recording-Your-Screen-with-Multiple-Monitors
If you're not using multiple monitors, can you contact our support team so we can take a closer look at the issue: https://articulate.com/support/contact
I have multiple monitors, but was only trying to record on one of the monitors (not multiple at a time). I've never had an issue prior to today capturing the window I had wanted. I will take a look at the suggestions link you provided.
