Forum Discussion
Hi Sonya, and thanks for reaching out!
What an odd issue! Was this only happening for one reviewer and did it happen sporadically for them or every time? I tested your course and it appears to play as expected. I'm not seeing duplicate layers. Here's a quick screen recording of what it looks like on my end.
As Walt suggested, we'll be happy to take a look at your .story file if you're comfortable sharing it. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete!
- SonyaMcLamb2 years agoCommunity Member
Oh, and by the way Kelly. I have no way of knowing how many times this happened for the one reviewer (they don't tell me that information). Therefore, I revamped the slide to work a different way and just need to see if anyone else sees a potential problem with how I designed it. I certainly don't need any more overlap of layer information showing through.