Forum Discussion
CarlFink1
4 years agoCommunity Member
Select text in accordion, can't change any aspect of its appearance for some reason?
See the Peek video here:
https://360.articulate.com/review/content/b106327d-6491-48dc-bc55-7593d86a83c5/review
Why? Windows 10, latest Chrome browser.
CNavarro
Former Staff
Hi Carl, sorry to hear that you are having problems with editing your Rise 360 course. To help with this issue, I recommend doing the following troubleshooting steps:
1. Make sure you are using a supported browser such as Google Chrome.
2. Make sure your browser is fully updated.
3. Clear your browser's cache.
4. Restart your computer.
CarlFink1
4 years agoCommunity Member
As mentioned, I am using a supported browser--in fact, I'm using the one you are suggesting I use, and It is fully updated (as I said in the question).
- Renz_Sevilla4 years agoStaff
Hi Carl, can you please try just exiting the course and accessing it again?
If this doesn't help and you continue to experience the issue, can you please use Incognito Mode in Google Chrome to temporarily disable add-ons that may be causing an issue?