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NateBrown-b3e8e's avatar
NateBrown-b3e8e
Community Member
4 years ago

Screen Recording Issue

I recently did a screen recording and saved it as Step-by-Step slides (view mode steps). However, the video was only inserted to one single slide, and only the first 5 seconds shows even though it's actually several minutes long. 

When I click on "Action Fine Tuning," I can see the entire video  is there. It just didn't do what I expected it to do (i.e., parse out the steps to multiple slides). I've done screen recordings before and never run into this issue.

Any thoughts on what I did wrong here? I've attached an example below. 

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    4 years ago

    Hi, Nate.

    Thank you for sharing the .story file and describing what you're experiencing!

    I was able to reproduce the issue, so I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail. 

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