Forum Discussion
Same file, different versions for different collaborators
Today we needed to update a RISE file and found that the file looked different (older) for me, the course owner, than it did for a course manager, who saw updates that he had made later. How can two...
We have not ever used the SHARE link, as we each work in the actual work file, opening it at different times. We only use the SHARE link to occasionally show the in-progress file to those who don't have access to the work file. There is no point in looking at that now, as we have had to manually make the files match so they can be available to our students.
Hi Amelia,
The reason I suggested using the SHARE link, is that this is what students will see when the course is published.
It would help you troubleshoot differences seen by different collaborators.
Hi Amelia! I'm sorry to hear that you are not seeing the updates made by one of your collaborators.
I would like to inquire if you are experiencing a similar issue with other collaborators or courses. Additionally, could you confirm if your collaborator is able to see the updates you make to the course?
Should the issue persist, I would suggest opening a support case here. This way, our support engineers can investigate the matter further and provide you with a proper resolution.
