Forum Discussion
Rise blank screen issue
Hi All, I have a client who is having an issue when re-visiting a Rise course. It works perfectly and as expected when testing in SCORM cloud. Oddly the course launches fine but on re-visit they...
Ah, sounds a bit different than Stuart's issue than.
You mentioned IE11 - how does it behave in any other browsers? I've seen a number of issues with certain LMSs forcing IE11 into compatibility mode, and that will cause issues with Rise being strictly HTML5 output. I would think you'd see that on the first attempt, not just a relaunch but it's worth looking into with your team! There are some additional troubleshooting steps here that may help.
