HiannaSabo-f0c9
12 months agoCommunity Member
Review links slower than usual
Hello!
This issue seemed to coincide with your new update to allow for SCORM backups to the review site.
I have shared two courses - in both, our clients have had difficulty reviewing any slides containing video, voiceover, and interactions:
- Video slides take forever (upwards of 5 minutes or more, even though our video files are smaller in size 5-10 MB).
- Voiceover sounds cut up, even though it sounds fine during production. Files are also small.
- Interactions require multiple clicks. They work fine in production.
I've resorted to telling our clients to wait a few minutes to wait until the site loads, but this is not professionally acceptable. The next step is to load review files into our LMS, have the client experience like that, and then provide review on the review link. This is not okay!