Forum Discussion

MarciGomez-Lee's avatar
MarciGomez-Lee
Community Member
2 years ago

Review 360 Notification Settings for Stakeholders

Hi everyone,

I recently had a stakeholder who asked if he could receive less email notifications from Review 360. Every time a response was made on their comment, they got notified as is the default. Is there anything we can do for stakeholders who don't have an Articulate 360 subscription? It would great if they can choose the frequency of email notifications, so their inbox is not flooded with notifications on every comment. 

P.S. I know that we can choose the frequency of email notifications under Notification Settings when we click on our profile picture, but this only applies to us. Unless I'm missing something here. 

  • Hi Marci,

    Great question! I understand you'd like to know if there is a way for stakeholders that don't have an Articulate 360 account to change the frequency of emails received from Review 360.

    The stakeholders will want to create a filter in their email to direct the Review 360 emails to a folder. That way they won't see the emails in their inbox but can always visit the folder if they need to access those emails. Here are the steps to do that in Gmail.

    Since the stakeholders don't have an Articulate account there is no way to control the frequency of emails through Articulate.

    Thanks for reaching out!

    • martinzan-895c4's avatar
      martinzan-895c4
      Community Member

      A toggle within the same menu would be a good QoL update for both users and reviewers.

      • EricSantos's avatar
        EricSantos
        Staff

        Welcome to the E-Learning Heroes community, Martin! We're glad you're here. 😀

        I'd be happy to inform our product team regarding your idea for a quality-of-life update for Review 360 users and reviewers. Kindly share additional details on how this new feature might look and how it will benefit you and your organization.

        I'll add your feedback to the feature report.