Forum Discussion

JessHayes's avatar
JessHayes
Community Member
2 years ago

Resume not taking you to the place you had got to

The settings set up is that when a user returns to the course they are prompted to resume. However, the resume function doesn't appear to be working. Rather than taking them back to the place in which they got to it's taking them back to section 2 each time irrelevant of whether they'd originally got to section 4 or 6 etc 

  • Are you publishing to SCORM 1.2?

    If so, that may be the problem That format has a very limited amount of space for saving suspend/resume data. If all of the data can't be saved, a course resumes at the end of the saved data. There's more info about that here: Storyline: Exceeding SCORM Suspend Data Limits - Articulate Support

    The fix is to use a publishing format with a higher character limit for that data. 

    • JessHayes's avatar
      JessHayes
      Community Member

      Thanks for your response, really appreciate it. It was published as SCORM 1.2 so it sounds like this could be the problem. Apologies I'm a bit of a novice at this which would you recommend as an alternative, I'm not familiar with the differences?

      • Jürgen_Schoene_'s avatar
        Jürgen_Schoene_
        Community Member

        limit in Scorm for the "suspend data" (-> resume)

        • 4096 byte (Scorm 1.2)
        • 4000 byte (Scorm 2004 2nd)
        • 64000 byte (Scorm 2004 3rd, 4th)

        every slide needs about 30 - 300 byte, depending on

        • the slide settings
        • type of slide
        • custom variables
        • ...
  • You need to talk to your LMS folks about what will work in your company's LMS.