Forum Discussion

ChadGobert-e919's avatar
ChadGobert-e919
Community Member
11 months ago

Remove Cover Photo from Storyline Player

Hi, I'm getting a cover photo with a 'play' button I must click on before seeing the title page when I publish in 360. I'm aware of other threads saying Chrome will display this cover photo if there's any mp4/gif media on the title page, but there isn't, images only. 

I have deselected the cover photo in the player, tried a completely new player and imported all content except for the player, and manually pasting content in; the cover photo is still there. 

Any advice on how to deactivate the cover photo?

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    11 months ago

    Hi Chad!

    It sounds like you've hit a snag with removing a cover photo from your Storyline course.

    I see that you've already opened a support case as well. Great move! You're in excellent hands working with our support engineers and should be hearing from them shortly.

    We can continue troubleshooting through your case to keep all information in one spot.

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