Forum Discussion
LucianaPiazza
2 years agoStaff
Hi Andrew,
I understand the need for confidentiality. In case things change and you'd like to send along a sample file (without client info), our team would be happy to sign an NDA so that we can take a closer look at your .story file. Just a suggestion! :)
Thanks so much for sharing your findings with us. We appreciate it!
I'd like to have our talented Support Engineers weigh in on your discoveries in order to assist you better. I have created a support case on your behalf so they can investigate this further. One of our Engineers will be reaching out to you shortly via email. I have shared all of the details you provided within this ELH thread so they are in the loop!
Thanks so much for your patience!