Forum Discussion
Question bank keeps showing same question in edit field
When creating a quiz bank, the same question still shows every time you click on a different question in the edit field.
I think it still works when you edit, but it is pretty annoying.
Hello everyone, 🎉
I am sorry to hear about the trouble with Rise Question banks. Thank you for reporting this.
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
I am having this issue this morning as well. I'm new to RISE so I thought maybe I was missing something. When I preview, the questions are correct, but I can't get in to actually edit the question.
Yes this definitely is not normal - thank you for also posting.
I also have the same issue
Hello everyone, 🎉
I am sorry to hear about the trouble with Rise Question banks. Thank you for reporting this.
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!I am having this issue as well today.
Hi ScottBrown-25d3!
Sorry to hear you're still having trouble when editing Question Banks in Rise 360!
Testing this on my end, across multiple supported browsers, I was also able to replicate the same behavior. Language used in Question Bank question titles pervades into other questions in the bank. I've opened a support case on your behalf so our support engineers can take a closer look into this setback.
Thank you for your patience while we work through this issue!
This sounds like the issue I am having. The question keeps reverting back to the previous text even though I have deleted it and overwritten with new text. I can't complete my module due to this. Is there a fix please?
Hello Amanda,
I’m sorry to hear you’ve hit this snag. I see that you’re working with my colleague Robby on a support case. I’m pasting the troubleshooting steps he suggested here for the benefit of other community members who may be experiencing the same issue:
- Restart your computer
- Ensure that you are using an updated supported browser
- Clear browser cache
- Use “Incognito” or “Private” mode on your browser
- Use a different browser or another device
I encourage you to continue troubleshooting with Robby until the problem is resolved.
