Forum Discussion
Publishing to Video and Closed Captioning or Subtitles
I am publishing a series of videos using Storyline 360 and I have been asked to have closed captioning on the videos. I was able to take from my notes section and add captioning to each slide and when I play the slides I can click on the CC icon to view the words, however, when I publish the course as a video the closed captioning does NOT appear on the screen.
How do I publish a complete course as a video and have closed captioning play on the video?
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Liz and Christina!
Thanks for sharing that! I apologize as I was focused on the triggers for the closed captioning.
Closed captioning is not included when publishing to video. I understand that you have a need for this feature in your projects. I'll share these additional comments with our product team. We'll keep up updated when we have more information on this feature!
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Just to be sure I understand, closed captioning will automatically be done for videos if the following is true.
1- we have 360
2- the text has been imported into the course, meaning we don't have to add the CC to the audio manually, word by word, anymore?
You need to add a trigger to the first slide that sets the Player.DisplayCaptions variable to true and then publish to video.
Any update on where CC is in the development queue? I've seen a huge shift with all the WFH of people wanting to be able to watch without sound.
I was wondering also if this issue has been fixed by Articulate. I need to be able to publish to video but becuase of 508 requirements, I need the CC to be visible. I got message recently from Articulate that there we 508 features added--I hope this is one of them!
Hello, Ron!
We don't have an update to share about this feature at this time, but you'll get an update as soon as there's more to share since you're now subscribed to this discussion.
Thank you for checking in!
This is on the roadmap and in development
https://articulate.com/support/article/Articulate-360-Feature-Roadmap
I am trying to set the Player.DisplayCaptions variable to true when the timeline starts. Unfortunately, it doesn't work for me and the video is without CCs.
Can anyone help me with this one?
Hi Jakub!
I see that you've reached out to our Support Engineers in a support case! That was a great call!
Keep us posted if you have any additional questions.
Hi,
I'm kind of having the same issue. Does anyone know how to publish as video with CC? Thanks.
Hi Jessie,
Thank you for reaching out!
By default, the closed captions added in the story file are not included when choosing to Publish to Video. We do have an open feature request for this functionality, and I will be sure to include this thread on our report!
In the meantime, Michael's workaround to create a trigger that sets the Player.Display.Captions to True should help. I hope that others in the community can share what has worked for them as well!
That doesn't seem to work. I have published several times - and subtitles are not visible.
I cant seem to find how/where to create trigger for Player.Display.Captions. Is this on the triggers for the course or in Player?
