Forum Discussion
Publish as MP4 with subtitles
I'm trying to publish a storyline video with cc as an mp4. However, when I do that I can't turn cc on. Any advice on how I can solve this?
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
- SeemaPathakCommunity Member
Hi Leslie,
Any update on this feature?
Regards,
Seema
Hello Seema!
We don't have an update to share yet on this feature for adding captions to the published mp4 file. You're now subscribed to this discussion, so you'll be updated when we return with an update!
- TracyBerryhillCommunity Member
Are there any updates on this feature other than it's on the list? This is a major accessibility issue and needs to be moved to the top of the list. More and more industries, not just the government, require all learning to have static closed captions, especially on MP4 videos. We do a lot of screen recording to demonstrate how to do things as help files for our users and closed captions is a non-negotiable requirement.
- AlexMakkreel-ecCommunity Member
Right, everyone in this thread need CC defaulted on for whatever program they're putting their MP4 files in. It's pretty much mandatory for most educational programs to have it now. The only options available come at a high cost and we're already paying for this program.
Hi Vladimir and welcome to E-Learning Heroes :)
When publishing your Storyline 360 course to Video, currently closed captions are not included.
We have a feature request we are tracking to include these and I've added this conversation to the report so that we can share updates with you here.
- VladimirKuninCommunity Member
Hi Leslie,
Thanks for the info.
Have a good day.
- SharleneSmith-eCommunity Member
This feature is an ADA issue and I have seen threads that go back 4+ years. We have seen many other updates but STILL no update to this feature. For those of us that chose Articulate 360 for the accessibility options, this feels unfair, misleading and not a priority. To continue to provide a response that this is documented, but NOT provide a solution, is technically NO response. Especially with ADA compliance being a requirement and no longer an option. An ETA hasn't even been provided. Its extremely disappointing and misleading for the software.
- MelanieForbesCommunity MemberI agree with the above comments. This has been "on the to do list" for many years. When will this be addressed? Please include me on the ticket, so I receive a notification when this is fixed.
- JillBlasey-CiocCommunity Member
Any updates on this?
- AlexMakkreel-ecCommunity Member
This is a very sad result :(