Hi all, I'm getting issues with reviewers giving feedback to a 360 course through Review.
I thought initially it was a Safari issue with just one user, but it seems to be doing it for other browsers too.
Review is being very glitchy and is not always allowing the users to progress to the next slide or layer etc. This means they have to close the browser, reopen and even in some instances reboot.
Has this every been experienced before?
We are having issues with audio from our SL content playing once published to Review 360 when it is not triggered to play. We do not even have to be in the same lesson the SL content is located for it to start playing. We even removed the SL that kept doing it but can still hear it playing. we removed it!
It happens less frequently in RISE. In Review, at times, you get several audios playing at the same time. We have tried putting a cover page in SL where the user has to click start for anything to start but this isn't fixing the issue. Any ideas why this keeps happening?
Hi Michelle,
I'm sorry you're having issues with your audio in Review 360! I would love the opportunity to troubleshoot this for you! Would you be willing to share your file here or with our support engineers privately in a support case?
Thanks for reaching out!
