Forum Discussion

RobinWilliams-c's avatar
RobinWilliams-c
Community Member
5 months ago

Review button not accessible

The Review Button in the menu bar is greyed out.  I have manually inserted review yet when reviewing the quiz of 10 questions, only two show the banner of green correct and red incorrect.  Can someone please help me with this.

  • Hi Robin, 

    Thanks so much for reaching out! I see that you've opened a support case and that you are working with my colleague Robby. You're in great hands. 

    We'll continue the conversation over in your case. 

    Have a great start to your week! 

  • Will the solution to this be posted? I'm curious because it seems to happen when questions are pulled from multiple banks. Is there a standard setting for reviewing when the questions are pulled from multiple banks?

    • EricSantos's avatar
      EricSantos
      Staff

      Hi Tuwanna,

      Welcome to the E-Learning Heroes community! We're glad you're here. 😀

      I checked Robin's support case, and it looks like my colleague Robbie is still waiting for the Storyline project file he requested from Robin. I appreciate you sharing the setup you used to reproduce this issue. I tried to replicate that using the attached Storyline file. Fortunately, the Review button is clickable when I link the Results slide to questions pulled from multiple Question Banks. When previewing the project, the default Review Quiz button works well.

      The default Review Quiz settings should be enough even if questions are pulled from multiple question banks. When you add a Results slide, Storyline adds a Review Quiz button with the corresponding trigger. If the issue persists on your Storyline project, could I have you connect with us in a case so we can determine what's happening? If you're willing to share your Storyline file with our support team, that will help us nail down the cause of the issue. We'll reach out soon after we hear from you.