Hello Amy! I understand you're seeing an error when trying to load your Rise course.
Is your computer connected to a public network? Are you viewing the course using the Share feature? Do you get the same privacy error with other Rise courses? Is your browser up-to-date? What about using a different supported browser?
I'd like you to try viewing your Rise course using incognito mode or a private window and see if you still receive the same error. You may also try connecting to a more private network like your home or mobile network to see if the issue is specific to your connection.