Forum Discussion
Overlapping States
Articulate, please, we are begging you! This issue has been ongoing for YEARS! I've had to go back and use triggers instead of built in states to get the effects I want. :(
Agreed. It diminishes the use of the product, makes it not work as intended, and causes issues for customers. This literately happened after an update, and instead of rolling back and fixing it where it started, we just keep moving forward with no solution in sight.
There was another recent update that broke another feature, which I won't get into details here; for the sake of relevancy, but now I have an additional support ticket that I fear will remain open for years to come alongside this one. I have never had a support ticket/bug report open this long, and this is coming from someone who also used to work in IT.
I appreciate Articulate staff and support, and I'm trying to be patient about my growing list of issues and requests, but when they keep piling up, with no solutions (just "Your voice has been added...") it gets a bit frustrating.
For all of our sake's - I hope a solution is in sight!