Forum Discussion
Offline error message
We have presentations in Storyline 360 on our LMS. Over the last couple of weeks we have a number of students say that they are getting messages that they are 'offline ...trying to reconnect' They a...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!
One enhancement we’ve included:
The lost connectivity alert is now optional. Turn it on in the player properties.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
this is a 'know' problem with storyline - introduces with version 3.69 (November 2022)
it can happen on some (many ???) LMS and on normal web server
typical error: the error message appears (that could be ok), but not disappear (-> bug)
it seems (?*) not a problem with Scorm Cloud, but with many other LMS
* perhaps because Scorm Cloud has more computing capacity per active user
