Forum Discussion
New Colour Selector very temperamental
Here's the message they sent me:
Hi Michael,
Thanks for your video demonstration!
We've logged it as a possible software bug.
As a workaround, please choose a color from this area:
https://sharing.articulate.team/eDur2EJy
In the process of looking into this issue, we'll share your files securely with our engineering team. We'll delete them when we resolve the issue. We keep customer files for a maximum of two years, but you can request we delete the files at any time before then.
Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs: https://articulate.com/support/article/How-We-Tackle-Bugs
I'll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I'm sorry if it's slowing you down.