Forum Discussion

OscarBrooman-Wh's avatar
OscarBrooman-Wh
Community Member
3 years ago

MP4 quality

Hey guys,

I know this topic has been discussed in the past (9 years ago), but I am hoping that maybe an update has been made...

When I import mp4 videos into Storyline, the quality is significantly reduced.  The only way around this that I can find is by manually replacing the videos in the export folders, which is very time-consuming and needs to be done every time a course is updated.

Has anyone found a way to keep a decent video quality when using mp4 in Storyline? 

Is Articulate planning on ever resolving this issue?

 

Thank you!

Oscar - Backcountry Learning

  • Hello Oscar! 

    I'm sorry to hear you are having trouble with your MP4 video quality as you import into Storyline. I understand how frustrating that can be. 

    I see that you have opened a support case and are working with my talented colleague, Dexter. Great call! You are in good hands. 

    Have a great afternoon!