Forum Discussion
SummerJones-6ff
10 months agoCommunity Member
Log In Page Error
Hi there! Is anyone else having issues after logging in, your account dashboard page never loads?
JoseTansengco
10 months agoStaff
Hi Summer,
Happy to help!
We're not tracking any issues with Rise 360 right now so there's a chance that the sign-in issues you're experiencing are isolated. You can try the following troubleshooting steps to fix the issue:
- Clear your browser's cache
- Use a different browser to access Rise 360
- Make sure that you have all pending software updates installed
If the issue persists, please open a case with our support team here so we can take a closer look at what's happening.