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NadjaSherelis-2's avatar
NadjaSherelis-2
Community Member
10 months ago

Layer popup not working right

Hello,

I have a slide that has 3 boxes that when clicked, each will show a different layer. After I select the 3 boxes and the layers popup, I try to go back and select them again just to see if the layers will show again. It works except for the top box which has a red X in it. The click feature seems to disappear and I can't figure out why. It's programmed the same way I programmed all my other show layer slides and I don't have a problem with any of the others. Can someone please take a look and see why the upper red X box is breaking? File attached.

Thanks,

Nadja

storyline 360
  • RonPrice's avatar
    RonPrice
    Partner
    10 months ago

    Hello Nadja,

    There is nothing wrong with your triggers.  It seem that you have a transparent rectangle on your layers that is covering up the "X" icon.  Remove this rectangle and the file plays as expected.

  • NadjaSherelis-2's avatar
    NadjaSherelis-2
    Community Member
    10 months ago

    Dear Ron,

    Thanks. I looked for something like that and I couldn't find anything.  How did you find it. Is it on one of the object states? I appreciate the help.

    Nadja

  • RonPrice's avatar
    RonPrice
    Partner
    10 months ago

    I think it is called Rectangle 2 in the timeline.  On the layer, select Contrl>a and it will select everything on the layer and you can see if there are any hidden items.

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