Forum Discussion

Ashleyphilli980's avatar
Ashleyphilli980
Community Member
7 months ago

Rise 360 Not working

Hi Guys, my Rise 360 will not open. If I can get it to open, it's taking forever to load... Then when it does load it says 504 Gateway Time-Out.

I've restarted my computer, and checked my internet connection ((all good here)) 

It was working earlier, but now it's just not... I can open Review 360, but I can't get anything else to work, any ideas? Is anyone else experiencing this too? 

Rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    6 months ago

    Hi Sharon,

    Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.

    In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com

  • EricSantos's avatar
    EricSantos
    Staff
    7 months ago

    Hello Ashley,

    Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!

    Let us know if you still have issues, and we'll work closely with you.

    • JuliaPupulin's avatar
      JuliaPupulin
      Community Member
      7 months ago

      Hi I still have issues with Rise and I am already really on a tight deadline that doesn't have time for this. Can you please get this working again, this outage has really ruined my entire week, i've had to work off hours just to get things done

    • Ashleyphilli980's avatar
      Ashleyphilli980
      Community Member
      7 months ago

      It's still not working. I was working last night from around 4-8 PM but when I went to open it this morning, it's (a) taking a while to load saying "your content is loading" (b) after about 5 minutes it shows the 504 Error. 

    • ConnieJones's avatar
      ConnieJones
      Community Member
      7 months ago

      This is the same error message I was getting off and on since yesterday afternoon when not getting the 504 message.  

  • SharonScabin's avatar
    SharonScabin
    Community Member
    7 months ago

    Hello! Still having issues with Rise. I can access the Articulate 360 Dashboard, but not Rise. Any chance it could be restored quickly?

     

  • SonyJohny's avatar
    SonyJohny
    Community Member
    7 months ago

    Hi! It still gives a 504 error for me and my team. Any updates on when will this be up back again?

Related Content