Forum Discussion
Layer audio does not play correctly when layer is shown 2nd time
Hi Team, any solution for this issue?
- AaronPross4 days agoCommunity Member
Is there any chance you all could provide an example file with a page or two? It would help us understand your situation if we could reproduce it.
- LaurenConnelly4 days agoStaff
Hi AmirSaifullah-3! I've responded to your post in this discussion. We'll continue the conversation there!
ChristopherH373 Could you also provide your .story file so we can test it out on our end? You can share it in this discussion or privately in a support case.
- ChristopherH37323 hours agoCommunity Member
Hi Lauren ,
Thanks for getting in touch.
Please find attached file. this problem slide is the middle one. if you let the base layer complete the timeline, then go back, only the first audio file will play.
I have created a work around by exporting the slide as a video file, then isolating the sound file in Adobe Audition, then re-importing it as one file but this is rather time consuming.
- LucianaPiazza5 hours agoStaff
Hi ChristopherH373,
Thanks for your update. I'm having difficulty opening your .story file on my end. Would you be able to re-upload your file to this thread in a new reply or privately within a support case? We'd be happy to take a closer look at your setup and test this on our end!
Looking forward to hearing from you!