Forum Discussion

dgingera's avatar
dgingera
Community Member
2 months ago

Is Articulate 360 down? Getting {"name":"AxiosError"}

Getting booted and asked to sign back in. When attempting to do so getting  {"name":"AxiosError"} on a blank screen.

Articulate 360
  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hi everyone,  ðŸŽ‰

    I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption. Thanks for sharing your experience as well, Margaret!

    Let us know if you still have issues, and we’ll work closely with you.

    • ZulmaVidal's avatar
      ZulmaVidal
      Community Member
      3 hours ago

      Error message: {"name":"AxiosError"}  Can you please help to solve the issue?

  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hello everyone,

    We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.

    I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com

    If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.

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