Forum Discussion
Is Articulate 360 down? Getting {"name":"AxiosError"}
Getting booted and asked to sign back in. When attempting to do so getting {"name":"AxiosError"} on a blank screen.
Hi everyone, 🎉
I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption. Thanks for sharing your experience as well, Margaret!
Let us know if you still have issues, and we’ll work closely with you.
Error message: {"name":"AxiosError"} Can you please help to solve the issue?
Hello ZulmaVidal,
Sorry to hear that you're having trouble accessing Articulate 360. We're not experiencing any service outages right now so there's a chance the issue is isolated to your network or organization. Please try the following troubleshooting steps to see if they help:
- Use a different browser to access Articulate 360
- Clear your browser's cache
- Ensure your organization has access to all of the endpoints listed here.
I just tested all of our online services right now and I was able to access all of them, so if you're still unable to access Articulate 360 after performing the troubleshooting steps above, open a case with our support team here to connect with a support engineer for further assistance. Let us know how it goes!
