Forum Discussion

FazalKhan-aee6f's avatar
FazalKhan-aee6f
Community Member
9 years ago

Install Failed (ERROR 80070643)

Hi everyone, I am getting an Install Failed message when trying to install storyline 2 on my Dell Laptop. (Windows 10 64 bit) I get the message: Install Failed The storyline installation folder...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Thanks Mike for sharing that information here that James sent you. Joshua, if you're reaching out to our Support Engineers please feel free to let us know the case number and then we can follow along with the case to share here as well. 

  • JoshuaBerkstres's avatar
    JoshuaBerkstres
    Community Member
    8 years ago

    My case number is 00946516 

     

    Lets hope we can get it figured out!

    • AshleyT-Pollard's avatar
      AshleyT-Pollard
      Staff
      8 years ago

      Thanks Joshua and I see that Miker has been assigned to your case so I'll keep an eye on it as well! 

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