Forum Discussion
Articulate Error 80070643
Unable to download Articulate apps on new Windows 11 computer. Getting the 80070643 error message and have tried running as an administrator, downloading using the individual link, etc.
Is there a fix for this? Needed for a graduate course.
Hi Nichole, ✨
Thanks so much for reaching out! Sorry to hear you've run into this error message. Happy to help!
I'd like to share some troubleshooting steps that our talented Support Engineers have shared with other users when they've come across this error.
Our team recommends following this article to resolve the common errors during installation.
If the issue persists, feel free to try these additional troubleshooting steps:- Install and Run the Microsoft Install/Uninstall tool: https://articulate.fyi/2OhbMZC -Try using the MSI installer of the Articulate 360 Desktop app from this link: https://360.articulate.com/downloads/all
- Try repairing .NET Framework
- Please check if there are any VPN, Firewall, or security programs that might restrict you from accessing our apps properly. You may inform your network admin to ensure that port 443 and the domains in the following article are included in your organization's allowlist
If you're still having trouble, please let us know! I'd be happy to open a support case if needed so we can take a closer look at your setup!
Have a great day!
