Forum Discussion

SamBarnard-98a4's avatar
SamBarnard-98a4
Community Member
2 days ago

Importing XML player has wrong colours

Hi all,

Just want to check that I'm interpreting the way Storyline handles XML files correctly for the player.

 

The problem: A customised Storyline template was created. The player settings have also been changed and colours customised. The player XML is exported. Importing this XML into another Storyline file that does not reference the created template results in the incorrect colours being applied to the player. In the below screenshot, the left hand player uses the correct colours, the right hand (bright blue) is wrong, but this is the XML player that was exported from the left.

In the XML, where colours are concerned, is it referencing the colours of the applied template? - To frame this a different way: if I select the colour #005461 from the customised template, does the XML just reference the placeholder/container for that colour that when the XML is imported into a different Storyline file that does not have the template, whatever colour is sat in that position (say bright red for example), that's the one it points to?

 

Articulate 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 hours ago

    Hi SamBarnard-98a4,

    Thanks so much for reaching out! I'm sorry to hear you've run into this snag. Happy to help!

    I'm curious, do you experience the same behavior with your background color changing if you recreate importing/exporting in a brand new .story file?

    I'd like to test this behavior out on my end. Please share your current XML file in this thread or privately in a support case so we can investigate if this is isolated to this specific file. 

    Looking forward to hearing from you! 


     

    • SamBarnard-98a4's avatar
      SamBarnard-98a4
      Community Member
      2 hours ago

      Hi Luciana,

      I can confirm this is what happens. If I use the storyline template file that opens a new untitled storyline project, it's all fine. If I open/copy and then open the storyline file that references the template it's fine.

      If I open a new storyline project, with no template chosen (i.e. out of the box, everything is default), and import or open the player XML, that's where the behaviour occurs.

      It's not a big issue, as I share the template around and the player settings are correct there, it was just something I encountered when checking it in file that does not have the template applied.

      I cannot upload XML files to the forums as per the forum guidelines/restrictions.

       

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