Hello Michael,
Happy to help! I can confirm that screen recording captions have text shadow by default. You can remove it by selecting a caption object and clicking the shadow button on the toolbar. You mentioned that the shadow persists even after doing this on your end. Try running these steps to fix possible installation issues to fix this unexpected behavior.
Once done, you can remove all shadows in succeeding screen recording captions by right-clicking on a caption object without a shadow and selecting "Set as default shape."
If you encounter other issues, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
