KellyMazzrillo
2 years agoCommunity Member
FireFox delaying animation video in the Articulate course
I've been trying to figure out why all of a sudden my courses are not working correctly in Firefox when I didn't have this issue before. I have animation videos in my courses and when I run it in Chrome no issues at all they are extremely short, small animation videos. When I run the the Web or LMS version of the course in Firefox it "freezes" or if "its loading" it sits there until the full video is downloaded before it starts playing. This is a huge issue because the client wants to be able to view the course in any browser the student chooses. Chrome and Edge aren't giving me the same issue FireFox is is there a way to fix this problem. Is it Articulate or is it the Firefox Browser? Anyone have any advice.