Forum Discussion
External files not working
Hi,
A client is having a major issue with published storyline files not displaying any files in the external files folder.
Getting the following error message:
This XML file does not appear to...
Hi Matthew,
We are experiencing the same issues. I have used the story_content/external_files workaround for quite some time now, always without issues. Now clients say that it's not working. I tried to turn it off and on again (delete triggers and file from resources and link it again) but it doesn't seem to work anymore. Could you let me know how you fixed your issue?
Hi Antje,
Were you able to resolve this issue? I am running into a similar problem with a course that previously used story_content/external_files without an issue, but now will not upload to our LMS.
I really don't know what could have changed (the only edits to the Storyline file were text/audio based and not even in the same scene as my external content), so am wondering if you got any helpful information.
Thanks!
