Forum Discussion

sivachowdary-32's avatar
sivachowdary-32
Community Member
9 years ago

Exit Button is Not Working

Hi all I have a Doubt with Exit Course Trigger, whether I use a custom button with the exit course trigger it is working on Chrome, IE Browsers but it is not working on Firefox Browser. I have tri...
storyline 360
CarynCarman-4da's avatar
CarynCarman-4da
Community Member
5 years ago

Hello! I added a post to a similar thread that was just created yesterday (4/23/20) but I'm going to add here as well in case it makes sense.

I did 2 updates this week (Articulate & SL) for 360 and now my "exit course" trigger is not working in the modern player, hosted on my LMS, with the course running in new window. Instead of closing the window, or informing the learner that the course is over & they can close the window, an error msg appears:  "No content". It seems to be browser independent.

I'm launching two new courses next week that currently use this trigger. Aside from pulling out the trigger, are there any fixes I can apply?

Many thanks!
Caryn

  • VinceScoma's avatar
    VinceScoma
    Community Member
    5 years ago

    Hi Caryn,

    Thank you for letting us know! 

    May I ask if you could share a bit more details on this:

    • When publishing the course, which format is selected? (Publish to Web, Publish to LMS, etc.) 

    In the meantime, I wanted to share a help guide that I hope will clear things up: 

    Please keep us updated and let us know if you have any questions! 

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