Forum Discussion

sivachowdary-32's avatar
sivachowdary-32
Community Member
9 years ago

Exit Button is Not Working

Hi all I have a Doubt with Exit Course Trigger, whether I use a custom button with the exit course trigger it is working on Chrome, IE Browsers but it is not working on Firefox Browser. I have tri...
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SandyDutra's avatar
SandyDutra
Community Member

Any update on the Exit trigger in the player? I'm working on Chrome and the exit trigger in the player does not work and neither does creating a button with triggering to exit the course.

Thanks
Sandy

VinceScoma's avatar
VinceScoma
Community Member
5 years ago

Hi RECO Education, 

Thank you for reaching out and letting us know! 

When publishing the course, what settings are in place? Is the course published for Web, or is it published for Tin Can? Also, is the Exit course button not working on desktop and mobile devices? 

Let us know if this lines up with what you are seeing. If you can share your file with us, we are more than happy to take a closer look! You can privately upload the file here!

  • leebarry's avatar
    leebarry
    Community Member
    5 years ago

    This isn't very good, looking to switch back to Articulate but with all updates installed I am having the same issue. Exit will not work in Chrome or Firefox, but will in Edge (but who uses edge). This is not a developer issue. The trigger code used is extremely simple:

    Exit course when user clicks rectangle 2.

    Course tested (& exit fails) by publishing to articulate online. Exact same outcome when published to local computer: Works for Edge but not Chrome or Firefox

  • SandyDutra's avatar
    SandyDutra
    Community Member
    5 years ago

    Hi Vincent

    I publish to LMS, SCORM 1.2 using desktop, HTML5 output. 

    Thanks

    Sandy

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