Forum Discussion
Exit Button is Not Working
Hi all
I have a Doubt with Exit Course Trigger, whether I use a custom button with the exit course trigger it is working on Chrome, IE Browsers but it is not working on Firefox Browser. I have tri...
Hi, Diana! Hi, Luke!
I appreciate you both replying with your findings, and I'm happy to explore further. Based on your details, it sounds like we may have two different bugs here:
- Diana: Is this happening in mobile or desktop browsers? We have an open issue where the Exit course trigger does not work when viewing published Web content on mobile browsers.
- Luke: There's an open issue where the Exit course trigger does not work when published to Tin Can. As we continue to investigate, we found that launching the course in a new window helps avoid this bug.
Let me know if those descriptions don't hit the mark. If it's possible for each of you to share your file with us, we can offer more 1:1 support. You can use this secure upload link!
My example was being viewed on a desktop browser window OS Windows 10 {Chrome (current) and IE (v11.1246.17134.0- company standard)}. I did not check on a mobile platform
Diana Stock
