Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
Hello, Heroes! I'm hoping you can help with an issue we are having. I've created three simulation-based assessments in Storyline 360, rendered them in SCORM 2004 3rd edition, and have loaded each of them to Cornerstone On Demand. When a user take the assessment and fails, they can retake the assessment up to 3 times within the assessment, meaning, they just go back to the beginning and take it again. I am aware that only the final attempt will be recorded in this case.
What I'd like to do is set it up so that all of the attempts and their respective data (answers, clicks, etc.) are recorded. This would mean they would setting it up so that they would need to have the assessment marked as complete, and then re-request the assessment. I tested this yesterday, and only the data from the second attempt was saved.
I know others have posted about this issue before. Has anyone found a way for CSOD to retain all attempts of a Storyline 360 simulation-based assessment?
As an aside, I did find out that Rise 360 retains all attempts of an assessment without the learner having to be marked as complete. (Woot woot!)
We have had several reports recently of people getting stuck on slides. This has also seemed to be a new issue as we only encountered this very rarely before.
It seemed unrelated to what was on the slides though. We found that having people delete their "Cached Images and Files" and then relaunching the course allows them to move forward, at least in our case.
Thank you for your reply Will. I will try this fix out!
Unfortunately, Reporting 2.0 does not pull any of the xAPI data.
I concur with Steve. Here is an example of a SCORM report that I created in CSOD that shows user answers in SL.
I agree with Will. You might also try to proxy in as a few of the folks who reported not getting completion to ensure that they've met all of the completion requirements. Depending on how the Storyline file is setup, it could be possible that folks skipped over something, preventing them from meeting the completion conditions.
Maybe you have already done this - but have you tested the course in the Rustici SCORM cloud? Have you re-exported? Have you backed up or moved ahead a Storyline software Version? Have you copied and pasted into a new project file? All the typical trouble shoot items - sorry to be Capt. Obvious. And as Will and Steve mentioned - learners are tricky they skip menu items in weird ways - so maybe they are simply skipping a page or two meaning a trigger isn't happening that triggers course results? OR maybe you have the course reporting one completion result but not another? I have noticed it is easy to turn off and on course reporting features both on the results pages, the Quiz menu AND the Tracking menu when exporting any one of those might have turned off or changed reporting for pre-check or final exam which does report to the LMS to a Knowledge check which does NOT.
Nice Jason! Thanks for sharing
Thanks Jason, I've seen a few users asking about Cornerstone, so now I'll point them your way.
So for that Table of contents display issue from this thread, here's their answer....
"IT said the issue is being caused by a back end setting on our end that makes SCORM 2004 courses show a table of contents. I can have them turn this off, but it might impact other SCORM 2004 courses that are coming from other providers."
The initial response I got before I spent hours and hours testing/troubleshooting/researching that it was not an Articulate issue was this in case you get the same answer...
" Articulate Side Bar Issue- I talked to some colleagues who are more familiar with Articulate than me and they have not had a client who has had this issue. My sense is that you have a table of contents of something that you populated without realizing it and it shows up differently in Cornerstone. I have a meeting scheduled tomorrow with my colleague who hosts the content workshop. I’m hoping he may have run across a similar issue and can shed some light for us. I’ll keep you posted."
Whether this breaks other courses we have, I don't know yet. We currently don't have any third party courses that we are using, so maybe in the end it will have to be turned back on.
I'm surprised that this seemingly common issue (uploading SCORM 2004 courses) doesn't have a lot of knowledge around it. Are there are not a lot of CSOD users that use Articulate, given that both products are in the Top 5 most popular softwares/systems in their respective fields? I'm starting to think that Cornerstone's product strength may lie in their performance and talent management (in which we use ADP for), less so as an LMS/LCMS. At least ILT events and sessions seem to be working correctly....
Oh well, enough ranting. Happy Wednesday. Moving on...
We use CSOD and adopted Articulate this last winter. We're currently producing our first set of branched courses and running into that same issue...will relate what we learn as we troublshoot
Rob Swanson said:
Jason:
"If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module."
Do you mean the menu? We haven't gotten this as anything other than the menu which can be shut off in the Player portal on Storyline.
I was referencing this thread whic h has screenshots showing the problem. It's not the menu, it's an HTML Table of Content section in ADDITION to the menu. I know you can turn off the menu, but the ability to turn off the HTML TOC links is not something that is part of the export settings in Storyline. If you don't have that problem, that's great. It's possible that your site was pre-configured with that setting turned off. But at least I've gotten to the bottom of it on my site.
Do you export as SCORM2004 or SCORM 1.2 for your modules? The latter won't show the TOC, but also can't be reported on properly for my needs.
By any chance, do you have any issues with the above where you DO have issues not having the TOC display on modules from third party vendors?
