Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
We found an interesting issue testing Storyline 360 courses in Cornerstone where the courses kept minimizing every time a slide would auto-advance. We were able to isolate the issue and it was a simple fix.
First, it only happened when all of the following variables were present:
• Storyline 360 courses
• Auto-advance slides
• Published HTML5 with Flash fallback
• Loaded into Cornerstone (it did not occur in SCORM Cloud)
• Launched in IE browser
All we had to change was the publish setting to Flash with HTML5 fallback
I thought I'd share in case anyone else comes across that issue. We were relieved it was easy to correct.
We use those settings and we don't have this issue in IE so I'm wondering if it is an IE version specific issue. What version of IE are you using? Our users are on IE 11.
Also, you should be aware that setting a course to Flash first then HTML5 can cause issues for Google Chrome users. Newer versions of Chrome will display a puzzle piece saying that the content requires you to right-click to run it.
- Will_Findlay8 years agoCommunity Member
Another thing to check might be the Storyline player settings. We found we had to set the player not to scale to the full size of the user's screen when we moved to Cornerstone. That seemed to conflict with Cornerstone's own full-window resizing function.
- NataliaMueller8 years agoCommunity Member
Thanks Will- we'll check those