Forum Discussion
Error Experienced when Publishing
Hi All
Can you please advise on why I may be receiving the attached error message when attempting to publish as LMS.
I received the same error message when trying to preview the slide.
Hi Namrata,
I'm sorry you hit this snag! I understand that you are having issues with publishing to LMS and Word. I’m happy to work with you to figure out why this is happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
- Which version of Storyline are you using?
- Is this happening with more than one file or is this the only one? If it's one file,
would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot?
- Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
Thanks for reaching out and I look forward to your response!
