Forum Discussion
Course not loading when I uploaded in Webservers
I used a web server to host a sample course that I created and kept under 5 MB in size.
However, the website is not loading the course.
I have verified the unzipping procedure in the public_html folder twice.
when I extract the file and run the pages index.html, it works fine , but when I run the website after uploading the Zip file, it keeps loading.
Please guide in this matter.
Hi HITC eLearning,
Thanks for reaching out and I'm sorry to hear you've hit this snag!
It sounds like you've followed these steps while publishing your course for web distribution. You mentioned the index.html file works fine. Can you share a link to that index.html file with learners? Have you tried using a different browser?
If you're comfortable sharing your file with us, I'd be happy to test it out. You can upload it here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete.
