Forum Discussion
KellyAuner
6 months agoStaff
Hi Erica,
Thanks for reaching out and I'm sorry to hear you ran into this issue!
I'm happy to help and have a few clarifying questions.
- Does this happen with one specific file or multiple files?
- Does this happen when previewing the course or the published version?
If you're willing to share a screen recording or copy of your course, I'd be happy to take a closer look at what's going on. You can do so through a support case!