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ShannonConnor's avatar
ShannonConnor
Community Member
11 months ago

Comments Pane Disappears in Review 360 when Viewing on Phone

When trying to leave comments on a Storyline 360 course in Review 360 on an iPhone, the comment pane disappears once we launch the course, therefore, no one can leave comments. This happens in both portrait and landscape orientations and in Chrome and Safari browsers (the only two browsers we are testing). Is there a trick to seeing the comments pane on a small device?

  • The arrow to open the Comments pane disappears once I click the big circle Play button.

  • Hi Shannon!

    Great call opening a support case! I see you're working with my colleague Mark. You're in great hands!

    We'll continue the conversation over in your case. 

    Have a great day! ✨