Forum Discussion
LinhNguyenPhu
2 years agoCommunity Member
CMI5 Issue
Dear Experts,
As a System admin for LMS, I meet a issues when upload file CMI5. We tested the file in offline and the file has no issue (you can sse in picture CMI5 issue1), But when we upload to ...
JoseTansengco
Staff
Hi Linh,
Good call on opening a support case! I can see that my colleague Phil is already working on the issue with you. Please share a copy of your Storyline 360 project file through the case at your convenience so we can continue troubleshooting the behavior.
LinhNguyenPhu
2 years agoCommunity Member
Dear Joe, The storyline is vendor owner, so that I don't have it now. Is It anyway to find out the problem without the storyline project file? Cause It's hard to me to get the storyline file due to the contract with vendor.
- StevenBenassi2 years agoStaff
Hi Linh,
Thanks for following up! Not to worry, I've updated your support case with the feedback you shared so Philam can continue to troubleshoot with you!
We'll continue this conversation over in your support case to keep all the information in one place.