File CMI5 error

Dear Experts,

As a System admin for LMS, I meet a issues when upload file CMI5. We tested the file in offline and the file has no issue (you can sse in picture CMI5 issue1), But when we upload to system then issues occur. You can see in the picture CMI5 Issue 2 that it didn't show the image in slides correctly, and when the user click in one image, then the click is occur in another image. Please see the video Error LMS and Error LMS 2. Do anyone meet the same issues. The problem was in the file, the player or in the LRS. Thank you so much.