Forum Discussion
AriAvivi-744c07
3 months agoCommunity Member
Closed captions not appearing
Not sure what happened with the last update, but now closed captions are not appearing on my video. The project is a single slide, video dropped in and the srt file uploaded. when i look at the...
- 3 months ago
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.
KellyAuner
Staff
Hi, Marie!
I've opened a case for you with our Support Engineers to figure out what's going on. They'll be in touch shortly via email.
RickSmith-f7ab6
3 months agoCommunity Member
Has this been resolved? I'm having this problem as well. I have 50+ files that were working correctly a couple of days ago that are all screwed up. Is there a patch or an update to download? Urgent. I have to launch these courses this week.