Forum Discussion
Closed captions not appearing
Not sure what happened with the last update, but now closed captions are not appearing on my video. The project is a single slide, video dropped in and the srt file uploaded. when i look at the...
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.
I am having the same issue. I have a variety of situations where I need CC, mp4s and also audio files that I've added to a slide. It seems that only the first "caption" displays and then after that nothing!
We're working on our enterprise-wide compliance courses, and it is crucial that cc work.
Incidentally, it's the same files (with slight modifications) that we used last year, and CC worked then.
I've seen some replies reverting to SL version prior to the last update (not even sure how to do that).
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-version
did the rollback and it works fine now.
