Forum Discussion
Closed captions not appearing
Not sure what happened with the last update, but now closed captions are not appearing on my video. The project is a single slide, video dropped in and the srt file uploaded. when i look at the...
this is what support sent me,
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-versiondid the rollback and it works fine now.
Yes, it's happening to my projects after the update, too. Also having some audio issues when moving the navigation bar on slides.
Hi, Marie!
I've opened a case for you with our Support Engineers to figure out what's going on. They'll be in touch shortly via email.
Has this been resolved? I'm having this problem as well. I have 50+ files that were working correctly a couple of days ago that are all screwed up. Is there a patch or an update to download? Urgent. I have to launch these courses this week.
