Forum Discussion
Closed Captions in Exported Video File
Hi there,
I am trying to test if I import an MP4 video file and add closed captioning in the Storyline 360, when I publish it as a video my closed captions are not displaying. I can see them in the preview but when published as a video they disappear. Please help :)
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I would like to also request that there be an option for closed captions when exporting to video, just thought I'd add my voice to the choir in case it helps get this over the line!
Adding my vote for captions to be included in exported video files. This would be a good timesaver and ensure consistency in content across formats.
Adding my name to the request for closed captions on mp4 export. PLEASE. This is way overdue.
Yes, this feature is really important for all video content. Please let us know if this is almost ready.
thank you for the software recommendation. I was excited to see that it can do the captioning for you... unfortunately my current project is too large for the free version but i hope to use it for some smaller projects!
I just completed a video and typed up all the closed captions to learn that when you create an MP4 they don't show up. So disappointing. This is a key feature I did not anticipate not working:(
Jumping in to add that we also need this feature. As it stands we're having to make a screen recording going through the project manually to ensure captions are included and it's very time consuming.
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
That's great news! Where can I find how to get this new feature to work? I can't seem to figure out how to burn the cc text into an exported mp4 file from storyline 360. Any assistance would be greatly appreciated.
E
Hello Ephra,
Happy to chime in!
The closed captions files aren't burned into the published video file. The published video output will include a *.VTT file containing the closed captions for the course. You can check out this article for more details on this feature:
You'll need to have captions added to your video and audio files in order for the *.VTT file to appear in the published output.
Let me know if you have any questions!
I just published a single slide as a video, but the cc are still not displaying. Is there a specific setting to make them appear?
Hi Deanna,
Happy to help!
Closed Captioning isn't automatically generated so you'll need to add them manually yourself. If you've already added your Closed Caption files, please share a copy of your project file here or in private by opening a support case so we can take a look at why your closed captions aren't displaying properly. We'll delete it when we're done testing!
Hello Mike and welcome to E-Learning Heroes :)
Thanks for reaching out and sharing your thoughts.
At this time, closed captions are not included when you publish Storyline 360 content to a single video file. We do have an open feature request, so I've added this conversation to the report so that we can share any updates with you here.
I wanted to share some information about how we manage these feature requests as that may be helpful.
I spent two months creating videos assuming this standard feature works in the created mp4. That's what it's for!
AND, its' been a PIA for many people for over 3 years. Is anybody listening? Considering taking our group to Camtasia :(
We need this feature as well - the ability to export captions WITH an MP4 video (embedded, with correct transitions between slides and coordinated audio). Here is our use case: we do a lot of training for people who do not speak English fluently. But they can read English pretty well. They don't understand what is being spoken, but they can see what is being said by reading it. Not being able to export the captions is hindering our ability to serve our non-English speaking market.
Leslie above says that closed captions ARE included but Mike says he cannot see the export.
How can we get closed captions to render in a video export? There is no setting for this in the publish feature in Storyline.
